بررسی الگوی متغیرهای مؤثر بر رفتارهای شهروندی سازمانی تغییرمدار از طریق متغیر میانجی واکنش به تغییر

پژوهش نامه مدیریت تحول

مقاله 6، دوره 8، بهار و تابستان 1395 - شماره پیاپی 15، شهریور 1395، صفحه 67-87   

نوع مقاله: مقالات

شناسه دیجیتال (DOI): 10.22067/pmt.v8i15.47671

نویسندگان

هاجر براتی^{* 1}؛ حمیدرضا عریضی¹؛ بهروز دری²

¹دانشگاه اصفهان

²شهید بهشتی

چکیده

رفتارهای شهروندی سازمانی، دسته‌ای از رفتارهای محیط کار هستند که به صورت خودجوش انجام می‌شوند و جزء تکالیف رسمی شغل نیستند. به نظر می‌رسد ‌این رفتارها در شرایط تغییر کاربرد دارند و برخی عوامل می‌توانند ‌این رفتارها را متأثر سازند. ازاین‌رو هدف پژوهش حاضر، بررسی الگوی متغیرهای مؤثر بر رفتارهای شهروندی سازمانی تغییرمدار از طریق متغیر میانجی واکنش به تغییر در کارکنان مجتمع پتروشیمی بندر امام بوده است. نمونه پژوهش شامل 383 نفر از کارکنان ‌این شرکت بود که به صورت تصادفی طبقه‌ای انتخاب شدند. سپس به ابزارهای پژوهش پاسخ دادند. برای تحلیل داده‌ها‌ از تحلیل مسیر در نرم‌افزارAmos و تحلیل میانجی به روش بوت استراپ استفاده شد. نتایج نشان داد که واکنش به تغییر میانجی بین اثربخشی ادراک‌شده تغییر، عاملیت و خط‌مشی‌ سازمانی با رفتار شهروندی سازمانی تغییرمدار است. برای استفاده از مزایای رفتار شهروندی سازمانی تغییرمدار لازم است مدیران و سازمان‌ها‌ کارکنان را عامل تغییر سازند، خط‌مشی‌‌ها‌ را انعطاف‌پذیر کنند و تغییر را اثربخش جلوه دهند.

کلیدواژه‌ها

واکنش به تغییر؛ اثربخشی ادراک‌شده تغییر؛ عاملیت؛ خط‌مشی‌ سازمانی؛ رفتار شهروندی سازمانی تغییرمدار

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