واکاوی دعاوی ساخت، علل و راهکارهای پیشگیری از آنها در سیستم طرح ‌و ساخت با روش تحلیل مضمون

مهندسی عمران فردوسی

مقاله 4، دوره 38، شماره 2 - شماره پیاپی 50، خرداد 1404، صفحه 71-90   

نوع مقاله: مقاله پژوهشی

شناسه دیجیتال (DOI): 10.22067/jfcei.2025.91033.1333

نویسندگان

مصطفی بداقی¹؛ مجید پرچمی جلال^{* 2}؛ علی محقر³؛ عصمت الله نورزایی¹

¹گروه مدیریت پروژه و ساخت، دانشکده معماری، دانشگاه تهران، تهران، ایران

²گروه مدیریت پروژه و ساخت- دانشکده معماری دانشگاه تهران

³گروه مدیریت صنعتی، دانشکده مدیریت، دانشگاه تهران، تهران، ایران

چکیده

ادعاها و دعاوی امروزه تأثیر زیادی در کاهش کارایی پروژه‌های صنعت ساخت دارند. از آنجائیکه هر یک از سیستم‌های انجام پروژه روابط منحصر به‌ فردی داشته و مسئولیت‌های ذینفعان نیز حول این روابط شکل می‌گیرد، ادعاها، دلایل و راهکارهای پیشگیری از آنها نیز در انواع سیستم تحویل پروژه متفاوت خواهد بود. در این پژوهش با هدف دستیابی به راهکارهای پیشگیری از بروز دعاوی در پروژه‌های طرح و ساخت، ابتدا 71 مورد از مهمترین دلایل بروز دعاوی در این پروژه‌ها را شناسایی کرده و بر اساس روابط میان ذینفعان طبقه‌بندی نمودیم. سپس 11 دعوای اصلی را از 22 دلیل بروز آنها تفکیک نموده و ارتباط میان آنها را نشان دادیم. در ادامه با کمک مصاحبه‌های باز و تحلیل مضمون نظر خبرگان، راهکارهایی برای پیشگیری از بروز دعاوی به تفکیک هر ادعا بیان کرده و در جمع‌بندی 29 راهکار عملی را به ترتیب زمان اعمال در پروژه، به عنوان دستورالعملی کاربردی ارائه نمودیم.

کلیدواژه‌ها

مدیریت دعاوی؛ ادعا؛ علل بروز دعاوی؛ مدیریت پروژه و ساخت؛ تحلیل مضمون

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