Resources and Services of Digital Library of Shiraz University Against the Users' Needs

پژوهشنامه کتابداری و اطلاع رسانی

Article 9, Volume 5, Issue 2 - Serial Number 10, October 2016, Pages 163-181   

Document Type: Research Article

DOI: 10.22067/riis.v5i2.29342

Authors

maryam mojarrab^{* 1}; Zouhair Hayati²

¹Shiraz University

²shiraz University

Abstract

Purpose: This study investigates the satisfaction score of the potential users from resources and services offered by the digital library of Shiraz University.
Methodology: This is a quantitative study and the type of research project is the survey. A questionnaire is used for data collection. The study sample consisted of faculty members and graduate students at Shiraz University For this study, a researcher-made questionnaire was distributed to collect data from the members of potential users' of digital library of Shiraz University. The number of the subjects of the study was 5860 of which 357 persons were selected through cluster sampling method of the study.
Findings: This paper showed that the average satisfaction from the current status was at the middle level. The highest priority for collection development was given to research reports produced by the academic staff. The highest and the lowest levels of satisfaction were related to the ease of access and the provisional level of information, respectively. The lack of user name and password was the main reason for not using or low using of the digital library.

Keywords

Digital Library; Satisfaction; Shiraz University; Potential Users

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