Investigating the Effect of Trust among Key Stakeholders on the Success of Iranian Construction Projects

مهندسی عمران فردوسی

Article 6, Volume 38, Issue 1 - Serial Number 49, April 2025, Pages 101-122   

Document Type: Original Article

DOI: 10.22067/jfcei.2025.89894.1321

Authors

Majid Parchamijalal^{* 1}; mina alamdar²

¹Department of Project and Construction Management, University of Tehran,

²Project and construction management, University of Tehran Fine Arts Campus

Abstract

Despite the influence that trust has on the success of projects, in the existing project management research, little attention has been paid to the concept of trust compared to traditional project management issues such as cost and quality management. Therefore, the purpose of this research is to examine the role of trust among the key stakeholders of the construction industry (consultant, contractor, employer) on the success of projects in this field. For this purpose, at first, with a comprehensive review of the previous literature, trust indicators (35 items) and project success criteria (15 items) were identified and using the opinion of experts and the Delphi method, 15 trust indicators and 10 success criteria of construction projects were identified. optimal indicators and criteria) were selected and using structural equation modeling, a conceptual model of the relationship between them was built and related calculations were performed using SMART.PLS software. The results show the fact that there is a strong positive relationship between the existence of trust among the key stakeholders of Iran's construction industry projects and the success of the project. Also, the results of this research show that the criterion of honesty with a factor load of 0.888 has the highest share and the criterion of emotional connection, which means having an emotional connection between partners such as ethnic ties, kinship, friendship, etc., has the lowest share with a factor load of 0.527 plays a role in explaining the trust structure.

Keywords

trust; stakeholders; project success; construction industry

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