Designing Infrastructural Pattern Required to Implement Knowledge Management in the Organization

پژوهش نامه مدیریت تحول

مقاله 7، دوره 3، شماره 5، دی 1390، صفحه 148-180   

نوع مقاله: مقالات

شناسه دیجیتال (DOI): 10.22067/pmt.v3i5.10867

نویسنده

رضا نجف بیگی^*

چکیده

Abstract
One of the most important issues of knowledge management implementation is determining its infrastructures. Thus, the purpose of this research is to design the required infrastructural pattern for implementing knowledge management in Iranian state organizations. This article has been written based on the findings of a field study in state organizations of Khorasan Razavi. The initial research model was built using Delphi Technique. To test the model, random sampling from the employees holding university degrees in state organizations of Khorasan Razavi province was used. To obtain knowledge management infrastructural dimensions, the practical base was technical and social approaches. Questionnaires were used to collect data and test the research hypotheses. To analyze research data and examine relationship between variables, structural equation model and LISREL software were employed. The results indicated that organizational culture with a focus on learning, trust, collaborative culture and organizational structure in light of decentralization and formalization as well as information technology and employers motivation are the most important infrastructures that need attention in implementation of knowledge management.

Keywords: Knowledge management, Infrastructure factors, Organizational culture, Organizational structure, IT support, Employees motivation.