نظریه شناخت اجتماعی: رویکردی مؤثر در رفتارهای اطلاعاتی

پژوهشنامه کتابداری و اطلاع رسانی

مقاله 7، دوره 4، شماره 1 - شماره پیاپی 7، دی 1393، صفحه 131-147   

نوع مقاله: مقالات مروری

شناسه دیجیتال (DOI): 10.22067/riis.v4i2.21206

نویسندگان

فاطمه مکی زاده^{* 1}؛ زاهد بیگدلی²

¹دانشگاه شهید چمران اهواز

²شهید چمران اهواز

چکیده

هدف: رفتار اطلاعاتی، فرایندی تعاملی است که در آن اغلب افراد پس از احساس نیاز اطلاعاتی برای ارضای آن اقداماتی صورت میدهند. در مفهوم جدید، استفاده‌کننده از اطلاعات صرفاً به‌عنوان کاربر، جستجوگر و یا مصرف‌کننده تلقی نمی‌شود؛ بلکه انسانی در نظر گرفته می‌شود که در چارچوب جامعه‌شناسی، روانشناسی، معرفت‌شناختی و فیزیکی ویژه‌ای به جستجوی اطلاعات مبادرت می‌کند. این مقاله به بررسی نظریه شناخت اجتماعی و اهمیت به‌کارگیری آن به‌ویژه در رفتار اطلاعاتی می‌پردازد.
روش: روش این پژوهش توصیفی- تحلیلی است و گرد‌آوری مطالب آن از طریق مرور منابع می‌باشد.
یافته‌ها: حاصل تحلیل‌ها نشان داد که فعالیت‌های اطلاعاتی بدون توجه به محیط و رفتار کاربر نمی‌تواند به روشنی درک شود. رفتار، محیط، و افراد (و باورهایشان) باهم تعامل می‌کنند و این کنش متقابل سه‌جانبه باید فهمیده شود تا اینکه کارکرد و رفتار اطلاعاتی فرد به خوبی درک گردد. این رویکرد، امکان بررسی و تحلیل جامع و منطبق بر عوامل اجتماعی و فردی رفتار اطلاعاتی یک جامعه را فراهم خواهد کرد؛ و در نتیجه راهگشای بهبود و توسعه نظام اطلاعاتی و بهرهوری در جستجوی اطلاعات می‌شود.

کلیدواژه‌ها

نظریه شناخت اجتماعی؛ آلبرت بندورا؛ رفتارهای اطلاعاتی؛ یادگیری اجتماعی

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