Conflict management in the management resource based on ‎Islam`s view

پژوهش نامه مدیریت تحول

Article 4, Volume 7, Issue 13, June 2015, Pages 95-115   

Document Type: مقالات

DOI: 10.22067/pmt.v7i13.44205

Authors

morteza sanadgol; Mojtaba Bazrafshan Moghadam^* ; Seyed Javad Ghandili; Rezvan Hosein Gholizadeh

Ferdowsi University of Mashhad

Abstract

The aim of the research is to determine the concept of conflict, conflict management scope and approaches in managerial approaches based on Islamic view. To achieve the goal, content analysis has been used. Research data was collected from the books and articles in the context of management, human relations and organizational behavior reflecting Islamic view. A number of 19 books and articles that have been written after Islamic Revolution of Iran by both Iranian and international scholars were used for analysis. According to the findings of the study, in the managerial works which were based on Islamic view, the conflict scope had a wide range of concepts including three fields: conflict in thinking, conflict in speech, and conflict in behavior. The scope of conflict can also be categorized into four based on the people who are involved: interpersonal conflict, conflict within the group, conflict among groups and cross-cultural conflict. The methods of conflict management also include three general methods: preventing conflict, solving conflict and creating and using conflict.

Keywords

Conflict`s concept; Conflict`s levels; Conflict management styles; Islamic management resource

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