بررسی نقش میانجی تعهد عاطفی و تعدیلگری حمایت سرپرست در رابطه ناامنی شغلی و رفتارهای بازدارنده

پژوهش نامه مدیریت تحول

مقاله 6، دوره 10، شماره 2، اردیبهشت 1397، صفحه 123-148   

نوع مقاله: مقالات

شناسه دیجیتال (DOI): 10.22067/pmt.v10i2.65088

نویسندگان

محسن اکبری^{* 1}؛ مصطفی ابراهیم پور ازبری¹؛ یعقوب ممبینی²؛ مسعود میرزا کاظمی³

¹دانشگاه گیلان

²تهران

³گیلان

چکیده

امروزه همگان بر اهمیت نقش انسان‌ها در سازمان پی برده‌اند و از آن به‌عنوان سرمایه‌ای یاد می‌کنند که بهره‌وری سایر سرمایه‌های سازمان به میزان خبرگی و دانش­گر بودن آن بستگی دارد. استفاده صحیح از سرمایه انسانی مستلزم توجه به شرایط روحی، روانی و پیچیدگی‌های وجودی انسان‌ها و ایجاد بسترهای مناسب برای شکوفایی استعداد آن‌هاست. یکی از عوامل مهم و تأثیرگذار در عدم بهره‌وری سرمایه انسانی، که منجر به رفتارهای بازدارنده از سوی کارکنان می‌شود، ناامنی شغلی است. هدف این پژوهش بررسی روابط بین ناامنی شغلی، تعهد عاطفی و رفتارهای بازدارنده در شرکت خدمات بندری و فنی و مهندسی آریا دیزل اروند است. همچنین در این پژوهش به بررسی اثر تعدیل­گری حمایت سرپرستان نیز پرداخته‌شده است. روش پژوهش، توصیفی از نوع پیمایشی بوده که اطلاعات از طریق پرسش‌نامه جمع‌آوری‌شده و برای تحلیل داده‌ها از مدل‌سازی معادلات ساختاری و الگوریتم حداقل مربعات جزئی (PLS) استفاده‌شده است. بعد از برازش مدل­های اندازه­گیری و ساختاری به برازش کلی مدل پژوهش پرداخته شده و فرضیات، مورد آزمون قرار گرفتند. نتایج پژوهش نشان می­دهد امنیت شغلی و تعهد عاطفی در کاهش رفتارهای بازدارنده کارکنان تأثیرگذار است و حمایت سرپرستان تأثیر تعهد عاطفی بر رفتارهای بازدارنده را تعدیل می‌نماید. ایجاد حس تعلق سازمانی در کارکنان موجب کاهش رفتارهای بازدارنده و افزایش امنیت شغلی و تعهد سازمانی می‌شود. حمایت سرپرستان، فرصت‌های لازم را جهت شکوفایی کارکنان در محیط کار فراهم می­کند.

کلیدواژه‌ها

ناامنی شغلی؛ تعهد عاطفی؛ حمایت سرپرستان؛ رفتارهای بازدارنده

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