کشف الگوهای ذهنی کارشناسان نسبت به آمادگی برای تغییر در شهرداری مشهد

پژوهش نامه مدیریت تحول

مقاله 3، دوره 12، پائیز و زمستان1399 - شماره پیاپی 24، اسفند 1399، صفحه 49-76   

نوع مقاله: مقالات

شناسه دیجیتال (DOI): 10.22067/tmj.2021.31064.0

نویسندگان

حسین عبدالله زاده رافی¹؛ فریبرز رحیم نیا^{* 2}؛ علیرضا خوراکیان³

¹دانشجوی دکتری دانشگاه فردوسی مشهد

²استاد دانشگاه فردوسی مشهد

³دانشیار دانشگاه فردوسی مشهد

چکیده

در عصر حاضر، تنها عامل ثابت در محیط سازمان­ها تغییر است. به عبارت بهتر سازمان­ها همواره در حال تغییر و تحول هستند، به شناخت الگوی ذهنی و ایجاد آمادگی لازم برای پذیرفتن تغییر در آن‌ها، نقش بسیار مهمی در موفقیت اجرای استراتژی تغییر محسوب می­شوند؛ بنابراین هدف از انجام پژوهش حاضر کشف الگوی ذهنی کارشناسان شهرداری مشهد نسبت به آمادگی برای تغییرات سازمانی است که یک تحقیق کاربردی و به لحاظ روش، توصیفی-اکتشافی­است. در این پژوهش به­منظور شناسایی الگوهای ذهنی از روش کیو استفاده شده است. در این راستا به­منظور طراحی فضای گفتمان ابتدا ادبیات موضوع بررسی و در ادامه مصاحبه­های تکمیلی با 30 کارشناس مشارکت کننده صورت گرفت و درنهایت تعداد 64 عبارت به‌عنوان فضای گفتمان این پژوهش گردآوری شد و با توجه به نحوه ارزش‌گذاری‌ها کارت­های کیو توسط افراد نمونه، دسته بندی شده‌اند. با استفاده از شیوه محاسبه امتیازهای عاملی کارت­ها (عبارات کیو) و آرایه­های عاملی قابل تفسیر، به شناسایی 11 عامل یا الگوی ذهنی در جامعه نمونه منتهی شد که پس از تفسیر و تحلیل درنهایت "الگوی ذهنی ارزیابی‌کنندگان" به‌عنوان الگوی ذهنی غالب در خصوص آمادگی برای تغییر در بین کارشناسان مجموعه شهرداری مشهد شناخته شد.

کلیدواژه‌ها

الگوی ذهنی؛ آمادگی برای تغییر؛ روش کیو؛ کارشناسان؛ شهرداری مشهد

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