تأثیر هوش فرهنگی بر آوای کارکنان با نقش میانجی رهبری تحول‌آفرین

پژوهش نامه مدیریت تحول

مقاله 4، دوره 12، پائیز و زمستان1399 - شماره پیاپی 24، اسفند 1399، صفحه 77-100   

نوع مقاله: مقالات

شناسه دیجیتال (DOI): 10.22067/tmj.2021.30671.0

نویسندگان

حاجیه رجبی فرجاد^{* 1}؛ حنانه جهانگیری²

¹دانشیار گروه مدیرت منابع انسانی، دانشگاه علوم انتظامی امین، تهران ، ایران

²کارشناسی ارشد، مدیریت دولتی، دانشگاه آزاد واحد تهران جنوب

چکیده

شناخت نیروی انسانی و عوامل مؤثر بر کارآیی آن‌ها جهت به‌کارگیری هرچه مطلوب‌تر این سرمایه سازمانی یکی از دل­مشغولی‌های مدیران سازمان­ها بوده و هست. از جمله عوامل مؤثر بر کارآیی سازمان، توجه به آوای کارکنان است. هدف این مطالعه تعیین تأثیر هوش فرهنگی بر آوای کارکنان با نقش میانجی رهبری تحول‌آفرین است. برای اجرای این مطالعه از روش توصیفی- همبستگی استفاده شد. جامعه آماری در این تحقیق شامل دو بخش است. در بخش اول، مسئولین‌ بخش‌های مختلف تخصصی و بستری در قالب رهبرانی تحول‌آفرین به تعداد 35 نفر بود که تعداد 32 نفر در این پیمایش شرکت داشتند. بخش دوم، پرستاران بیمارستان شهدای تجریش به تعداد 550 نفر بود که تعداد 226 نفر به‌صورت تصادفی ساده انتخاب شدند. ابزار اصلی جمع‌آوری داده‌ها در این پژوهش، پرسشنامه بود. برای آزمون فرضیه‌های تحقیق از آزمون مدل معادلات ساختاری و نرم‌افزار Smart PLS نسخه 2 استفاده شد. تحلیل داده‌ها نشان داد که هوش فرهنگی با ضریب مسیر (417/0) بر آوای کارکنان با نقش میانجی رهبری تحول‌آفرین تأثیر دارد. همچنین، هوش فرهنگی با ضریب مسیر (833/0) و (692/0) به ترتیب بر آوای کارکنان و رهبری تحول‌آفرین تأثیر دارد. همچنین، رهبری تحول‌آفرین با ضریب مسیر (160/0) بر آوای کارکنان تأثیر دارد. نتایج مطالعه حاضر نشان داد که با به‌کارگیری سبک رهبری تحول‌آفرین و با تکیه بر هوش فرهنگی، پذیرش روابط مثبت با دیگران را تسهیل شد و از این طریق می‌توان آوای کارکنان را به نحو مناسب‌تری درک نمود.

کلیدواژه‌ها

هوش فرهنگی؛ آوای کارکنان؛ رهبری تحول‌آفرین؛ بیمارستان

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