تحلیل کمّی روابط چندگانه فرهنگ‌سازمانی حمایتی، عملکرد رهبری، رضایت شغلی، اعتماد سازمانی و درگیری شغلی

پژوهش نامه مدیریت تحول

مقاله 8، دوره 16، بهار و تابستان 1403، مرداد 1403، صفحه 240-277   

نوع مقاله: مقاله پژوهشی

شناسه دیجیتال (DOI): 10.22067/tmj.2024.84646.1484

نویسندگان

یوسف رمضانی^{* 1}؛ زهرا رفیع زاده²؛ قاسم انوری³؛ شقایق ترابی⁴

¹استادیار گروه مدیریت مجتمع آموزش عالی گناباد

²دانش آموخته رشته مدیریت مجتمع آموزش عالی گناباد

³استادیار دانشگاه امام باقر (ع)

⁴دانش آموخته رشته مدیریت مؤسسه آموزش عالی عطار

چکیده

فرهنگ‌سازمانی، عملکرد رهبری و درگیری شغلی کارکنان عوامل مؤثر بر افزایش رضایت‌مندی در شغل است که در پژوهش‌های پیشین کمتر به این روابط اشاره شده است. بر همین اساس هدف از این پژوهش تحلیل کمّی روابط چندگانه فرهنگ‌سازمانی حمایتی، عملکرد رهبری، رضایت شغلی، اعتماد سازمانی و درگیری شغلی است. روش پژوهش حاضر از لحاظ هدف کاربردی، از لحاظ نحوه جمع‌آوری داده‌ها به‌صورت توصیفی- همبستگی و از لحاظ نحوه تجزیه‌وتحلیل داده‌ها به‌صورت کمی است. جامعه آماری پژوهش شامل کارکنان شرکت بیمه تکمیلی آتیه سازان حافظ مشهد می‌باشند که تعداد آن‌ها 178 نفر است که به روش سرشماری موردبررسی قرار گرفتند. ابزار اندازه‌گیری به جهت سنجش متغیر فرهنگ‌سازمانی حمایتی، درگیری شغلی، رضایت شغلی، اعتماد سازمانی، عملکرد رهبری به ترتیب از پرسشنامه های استاندارد شده ساها و همکاران، ون و همکاران، کواک و همکاران، نیورینک و منگ و برگر استفاده شد که روایی‌ آن‌ها از نوع محتوا و سازه بوده که مورد تائید قرار گرفتند؛ همچنین جهت سنجش پایایی پرسشنامه‌ها از آزمون ضریب آلفای کرونباخ استفاده گردید و جهت تجزیه‌وتحلیل داده‌ها از تکنیک معادلات ساختاری با استفاده از نرم‌افزار Smart Pls استفاده گردید. نتایج حاصل بیانگر این بود که فرهنگ‌سازمانی حمایتی بر درگیری شغلی کارکنان و اعتماد سازمانی، عملکرد رهبری بر اعتماد کارکنان، درگیری شغلی بر اعتماد سازمانی کارکنان و رضایت شغلی و همچنین اعتماد سازمانی بر رضایت شغلی کارکنان تأثیر مثبت و معناداری می‌گذارند. درگیری شغلی می‌توانند تأثیر فرهنگ‌سازمانی حمایتی بر اعتماد سازمانی کارکنان و اعتماد سازمانی نیز می‌تواند تأثیر عملکرد رهبری بر رضایت شغلی را میانجی‌گری کنند.

کلیدواژه‌ها

اعتماد سازمانی؛ درگیری شغلی؛ رضایت شغلی؛ عملکرد رهبری؛ فرهنگ سازمانی حمایتی

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