Analyzing the Concept of Fearless Organization in Hospitals under the Social Security Organization Using Rodgers' Evolutionary Approach

پژوهش نامه مدیریت تحول

Article 10, Volume 16, Spring&Summer2024, July 2024, Pages 329-372   

Document Type: Original Article

DOI: 10.22067/tmj.2024.87329.1558

Authors

Fatemeh Sadat Vahabzadeh Moghadam¹; Ahmad Vedadi^{* 2}; KaramEllah Daneshfard³

¹PhD student in Public Administration, Faculty of Management and Economics, Science and Research Unit, Islamic Azad University, Tehran, Iran.

²Associate Professor, Department of Public Administration, Central Tehran Branch, Islamic Azad University, Tehran, Iran.

³Professor, Department of Public Administration, Faculty of Management and Economics, Science and Research Unit, Islamic Azad University, Tehran, Iran.

Abstract

 
1- INTRODUCTION
The current research aims to clarify the concept of fearless organization in Iran's health and treatment sector (specifically, the hospitals of the social security organization) and further identify the characteristics, antecedents, and consequences of creating a fearless organization in the target population. Therefore, the main objective of this research is to explain the concept of fearless organization using the Rodgers analysis method.
 
2- THEORETICAL FRAMEWORK
Fearless organization is one of the new types of positive organizations, which originates from positive psychology. Positive psychology is the root and foundation of positive organizational behavior. In general, a "fearless organization" is an organization that is considered a secure base from the point of view of its employees and members. A secure base refers to the perceived security of the organization's members, which makes it easier to face discoveries and trust supervisors to solve problems. In other words, it creates psychological security so that employees can be sure of not being belittled, laughed at, or punished due to asking a question, creating an idea, exerting a concern, or making a mistake.
 
3- METHODOLOGY
The current research used the evolutionary approach of Rodgers' (2000) concept analysis to develop the "safe organization" notion. The basis of this research is the original work of Edmondson (2019) entitled "The fearless organization: Creating psychological security in the workplace for learning, innovation and growth." Based on the evolutionary approach of Rodgers for analyzing raw data available in the literature, some Iranian and foreign reliable, scientific databases were searched. In the preliminary search, the keywords "fearless organization, secure base, secure-based leadership, and psychological security" were used separately and, then combined. The main criteria for entering the final analysis were the texts published in English and Persian in the last forty years (i.e., from 1983 to 2023) in the management and organization fields. Also, studying the primary texts, some secondary keywords were extracted, and a list of 180 articles and books was accordingly prepared, which was reduced to 125 items based on the inclusion criteria and removing duplicate items. Finally, 77 articles, 22 books, and 9 theses containing the main keywords in their title and/or body were selected. These sources were carefully studied in depth and the data related to the concept of fearless organization and its antecedents and consequences were summarized and coded.
 
4- RESULTS & DISCUSSION
The drivers of a fearless organization are found to be the following: learning from mistakes, encouraging learning, reducing shortcuts in the organization, sharing knowledge, overcoming geographical dispersion, and useful utilizing the conflicts, gaining value from the differences, implementing the results of scientific research, avoiding silence and promoting the employee voice, not too much trusting the authorities in the organization , laying the groundwork for fearless orientation, inviting employees to participate in affairs, effective response, encouraging subordinates to try, humility before subordinates, active investigation of affairs, designing and implementing coherent structures to extract ideas and concerns of employees, effective response to the risks that employees take, following examples from other successful organizations, creating a culture to create a safe organization, maintaining balance in creating psychological security, listening to the voice of silence in the organization, cultivating self-esteem in the organization, enriching the work-family bond, psychological growth at work, fostering a sense of vitality and desire to learn in the organization, and accepting the individual as legitimate and justified. The most important reasons for creating a fearless organization are as follows: the presence of fear in the organization, believing that psychological security necessarily means being good all the time, acknowledging that psychological security is a personality factor, lowering performance standards, the prevalence of reckless disclosure, failure to support innovation, failure to foster work commitment, lack of cooperative atmosphere, lack of meaningful activities, concealment of knowledge, organizational pessimism, lack of work regulation, lack of efficient response, sadness from failures, lack of emphasis on goals, and Lack of planning processes.
 
 
5- CONCLUSIONS & SUGGESTIONS
In line with the concept of the fearless organization, the organization becomes a secure base. A secure base is a person, place, goal, or object that creates a sense of protection and comfort, and provides energy and inspiration to explore, take risks, and seek change. This concept originates from the "attachment theory" introduced by John Bowlby and Mary Ainsworth (1988). The most important component of the fearless organization is creating psychological security. Future researchers are advised to investigate this concept and present a conceptual model specific to different organizations (including government, private, production, service, etc.) to take a step towards improving their efficiency and productivity besides helping to enrich this concept as much as possible.
 
Keywords: Fearless Organization, Psychological Security, Social Security Hospitals, Rodgers' Evolutionary Approach.
 

Keywords

Fearless Organization; Psychological Security; Social Security Hospitals; Rodgers' Evolutionary Approach

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